We are sorry if you have received an incorrect item in your shipment.

Since your order was fulfilled by Amazon, Amazon requires the buyers to contact Amazon Customer Service directly.  You may call and speak to a customer service representative directly with one of the following numbers:

  • U.S. and Canada: 1-866-216-1072
  • International: 1-206-266-2992

The representative should send you a prepaid return shipping label and send you the correct item with expedited shipping.