We are sorry that your order was shipped to an incorrect address. Since your order was fulfilled by Amazon, Amazon requires the buyer to contact Amazon.com Customer service directly for late shipments, lost or returned packages. Amazon will not provide the tracking information to the seller for the FBA orders.

You can reach Amazon Customer service directly through the following links:

Customers of Amazon.com can also call the following numbers:

  • U.S. and Canada: 1-866-216-1072
  • International: 1-206-266-2992

A service representative is available 24 hours a day, 7 days a week.