For FBA orders, Amazon credits the refund back to your method of payment; Sometimes as soon as you ship out your return; Sometimes after Amazon receives your return. Amazon does not provide MobilePal with status information for refunds.

If you have any questions regarding the refund status, please contact Amazon Customer Service directly through:

Customers of can also call the following numbers:

  • U.S. and Canada: 1-866-216-1072
  • International: 1-206-266-2992
A service representative is available 24 hours a day, 7 days a week.